Return Address:

Street Address: G, 2nd Floor, Building 1, Zhongjun, Pengcheng, Shajing Street, Baoan District, Shenzhen
City: Shenzhen
Zip code: 518100
Province: Guangdong
Country: China

Easy Return:

We accept return for no reason within 30 days after you sign the package.

Support order cancellation within 12 hours after placing the order.

Items need to be original condition to be returned:

1. It should be new with tag.

2. Never worn or washed.

3. Originally packaged.

We will issue a refund as soon as we receive the returned package.

For Defective Items or Packages:

If you find item received defective, including :

1. Wrong color size, fabric or pattern.

2. Not as described.

3. Package broken when you receive it.

4. item stained or damaged

Please contact us for a return or exchange. We will cover the shipping fee.

Process Of Return/Exchange An Order(Item):

1. Please contact us via email for a return: service@soodress.com

2. We will provide you with the return address.

3. Please ship the item/order back to us to the address provided.

4. Please provide the tracking number.

5. In case of return: we issue a refund after we receive the package. 

    In case of exchange: We ship the new item after we receive the package.

Shipping Cost:

Customers need to pay the shipping cost to send the package back.

We do not refund shipping cost.

Please feel free to contact if you need more help: 

Email: service@soodress.com

All emails will be replied within 24 to 48 hours.  

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.